At ThreeZero Fashion, customer satisfaction is our top priority. We understand that sometimes a product might not meet your expectations, so we’ve created a return and exchange policy to make the process simple and helpful.
Products purchased during any Sale or Discount Offer are not eligible for return or exchange, unless the item is damaged or defective.
You may return or exchange a product if:
You received the wrong item, size, or color
The product arrived damaged
The product was lost in shipment
You can request a return or exchange within 15 days of receiving your order. Items must be unused, unwashed, and unworn, with all original tags and packaging intact.
You may also visit your nearest ThreeZero Fashion to return or exchange a product (subject to availability of the desired item at that location).
Please notify our Customer Service team within 7 days of receiving the product to initiate the process.
📞 Call: (+880) 1400003328
💬 Or message us on our official Facebook or Instagram pages.
Our team will assist you every step of the way.
